Start a new topic

Sonoff Basic and mobile 4G network in India

I recently bought a "sonoff basic" in order to control the lights for my fishtank. 


I am able to switch on and off the lights of my fishtank using "EWeLink" app, as long as I am connected to a broadband network. This means my mobile (ios) is on my home wifi (broadband - Airtel)


When I try to operate the "sonoff basic" with my mobile on 4G network (Airtel - India), I always get a message "operation failed, please try later"!


When I went to my neighbour's house and connected my phone to his broadband, I was able to control "Sonoff basic" and operate the lights of my fish tank.


Any thoughts on why I am unable to operate "sonoff basic" when my mobile is on 4G network in India?


regards,

IMG5126.PNG
(255 KB)
Login or Signup to post a comment