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Sonoff Pow R2 - Lost complete history after update from firmware 1.1.0 to 2.6.1

 Hi ITEAD Support-Team,
today you offered a new Firmware for my Sonoff Pow R2 (Firmware V. 1.1.0) which has been working fine for the last 3 month.
After sucessfully finished the Firmware Update from Firmware V 1.1.0 to V 2.6.1 unfortunately my whole history has disappeared.
In addition, no data is written to the history since the update.
Please tell me how I can solve this problem.
Thanks in advance!
Best Regards from Germany
Oli


5 people have this problem

Dear Support, Thanks for today lauching new firmware 2.7.0 . Not sure if you are intend to fix this history update issue. All I want to say is the problem is still remain. Please try harder!, customers are waiting for the solution. Rgds,

2 people like this

exacto as datas não correspondem


1 person likes this

Ainda nada de novo???


1 person likes this
Спасибо все вопросы решены !!! Работает отлично ! Благодарю ! Теперь можно покупать ещё !

Caro suporte, não tenho certeza se com uma nova actualização, você corrigiu o problema. O consumo de hoje dia 27 Novembro, aparece no histórico com os dados de 08 de Novembro. Tudo que eu quero dizer que ainda permanece. Por favor, tente mais !, os clientes estão esperando uma solução.

Melhores cumprimentos.

finally, after re-log on the account through app, the 2.7.0 updated and history log is back to normal..

But the Voltage sensing is still incorrect, I plugged 220V but it always show 110V..

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