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Link to Google Home not working

I added a new switch to my eWeLink app and went to Google home to relink so that the switch was visible.  The link appeared to work and the devices, including the new switch appeared in the list, however, when I attempt to turn the switch on or off from Google Home, I get a response "Sorry there was an error and I am unable to control your home device"


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I am not on google home but I can confirm nothing is working on Amazon Alexa. I have raised a ticket regarding my voice assistants as soon as I get a response, I will let you know.

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I have the same issue. When I disconnected and reconnect I can control it through Google Home, but only for a short period. I get the message "Sorry there was an error and I am unable to control your home device" after a few minutes and then I have to reconnect all over again. It's really annoying.
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