I seem to have the same problem with my Netgear Orbi mesh router - none of my devices are able to connect to the wifi
Disagree - since I installed the Netgear Orbi Router I can see none of my devices, including the devices in my holiday home running on a normal router.
I can see my Orbi router is correctly selecting 2.4ghz for all my ITEAD devices
This is definitely an ITEAD problem, please assist.
I think I found a solution for you, I had the same issue using a Samsung S8+ connected to my home Mesh Orbi wifi. I downloaded an app from the App Store called "WIFI Manager"by Kostya Vasilyev. Open the app an look for your wifi network and connect to your network and select the lower channel number. The 5g works on the higher channels (mine was on 48). Once you connect to lower number (mine was Channel 4) network you can connect your devices.