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Sonoff is always offline

Hi Support Teams

I buy Sonoff products to sell in Viet Nam about 5 months ago

This time, I bought 30 pcs. I try to setup it but all is always offline. I try in iOS or android and different account, it still offline . I setup sonoff successfully many times before. I thinks error in hardware, service or sortware. I sent feedback in eWelink with email 

Can you help me ?

3 people have this problem

Yes, I have this problem. How can I resolve?

Sonoff FAQs, look for section Device offline - follow link.

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