Start a new topic

Sonoff always offline

Hi Support Teams

I buy Sonoff products to sell in Viet Nam about 5 months ago

This time, I bought 30 pcs. I try to setup it but all is always offline. I try in iOS or android and different account. I setup sonoff successfully many times before. I thinks error in hardware, service or sortware. I sent feedback in eWelink with email linhkiensonthuy@gmail.com. 

Can you help me ?



Please use Smart Home Forum


This is the Nextion Forum

image



1 person likes this

Ok thanks you. I will move topic

Go to actual forum thread, you will see near top

Discussions / Nextion / Report a BUG


Click Discussions

Click (Smart Home) Free Talk Near bottom Page

Open thread there


1 person likes this

By the way when you register these devices

It is causing all kinds of issues for users you then sell them to


Please spend a bit of time in the Smart Home forum

- see how many issues are created with people having already registered device


Please look for yourself such damage such setup causes

I see no reason for you to configure - these should be New in Box for Customer.

No?


We must test all product before selling. Last time, we test all and they work normally but this time all was error. I read all last post and can't find error to repair. I am a engineer. Can you guide me to repair it ?

Login or Signup to post a comment