I just bought six Sonoff wifi switches but I can't get them to work. When I try and pair with the Sonoff I get the "incorrect password" message. I am using 12345678. Or it accepts the password and connects to the Sonoff itead wifi for a few seconds and then disconnects.
I have tried with two of the switches and get the same problem. I have looked at the itead guide and FAQs. I have raised a help ticket but am not getting a response. Can anyone help or give me advice?
You have a iPhone or android? With android, you do not connect directly to the itead-wifi.
If you have iPhone: the itead-wifi is only for pairing. The ewelink-app sends the name+pwd of your wifi to the sonoff device using the itead-wifi for a few seconds. When this is done, the itead-wifi is no longer used.
I have similar issue as well. I bought the wi-fi switch here: https://www.aliexpress.com/snapshot/0.html?orderId=501490709660730&productId=32696290639
I'm trying to pair the switch with my Android 4.4.4 smartphone but the pairing fails with "Communication process error", see the screenshot: https://www.screencast.com/t/NWWgF6xQ
When I try to pair the device manually using "12345678" password - the switch does not accept the password, the impression is that the password is not correct.
Can someone help with this?
Hi Lacko Illustration, thank you for the update.
As I understand, when the switch is in "pairing" mode (when the green led is blinking), it becomes a wi-fy hot-spot broadcasting its SSID like "ITEAD-******"", so, a smartphone should be able to connect to this "ITEAD-******"" wi-fy network directly using the default password "12345678". Did you tried this with the switch that you was able to pair? I mean, try to connect your smartphone with your correctly working switch directly, not via EWeLink app. I.e. when the switch in pairing mode, just try to connect to "ITEAD-******"" wi-fy network using "12345678" password. I assume you will be able to do this. If I'm right then it means that the rest your 3 switches, as well as mine one, have a defect.
Yes, I'm sorry, my previous link is not correct indeed.
I tried pairing the switch both ways and still no connection. See photo.
I Have two devices, one was Paired ok and the other does not conect whatsoever i do... it will conect directly to the phone with the PW, but will not pair to App..