None of my Sonoff devices seem to be able to connect to the server, they blink twice fast then a pause. They are all offline, it's been an hour now.
Anyone else experiencing this problem?
I also have all offline
Same here. On two different locations with different internet connections.
I wrote about it to support.
I have everything working.
My devices went back online, but they don't accept commands from the app. Also, if I switch them off and then back on, they can't connect to the server again anymore (two fast blinks).
I opened a support ticket hours ago but they haven't answered yet. I sent a feedback message through the app, and they answered asking me to check my local internet connection, while there's clearly something going on with their servers.
I must say I am really disappointed at this point: poor response time (if any), poor communication and apparently they wasted my time asking me to check things they know they are not the problem.
I hope they will solve this soon, in the meanwhile I have a few key home systems out of work, because of them. Not happy.
not working again
Now everything works again, without me doing anything at all.
I wonder what happened...
17.03.2017 I received my first sonoff (switch) today. Worked fine for about 30 minutes, now thew app says "offline" . What have I done wrong??? Is there a status server internet thing that shows me status of the server ???? Thanks :)
mine started working again in the morning, I did not do anything, and my internet connection was never interrupted. This must have been something to do with the EWelink servers.
Mine all came back online without me having to do anything. I believe that their server was probably down for some time.
You should take the SC that is offline closer to your wifi router, plug it in there and see if it will connect then. I experience this issue too when a device was too fat from the wifi router, but when brought closer it connected. Worth a try if you have the possibility.
wow, that's not good. I submitted a ticket as soon as I realized my devices were not responding, and I confirmed that it wasn't my internet connection. Then in the morning they were working, and I also received a response from my ticket, but all they asked was where was my location and how many devices I had.
I'm not sure what offline actually means, is that mean that you devices are not connected to your router, or does that mean that your devices are not connected to EWelink servers?